Frequently Asked Questions

What is a professional organizer?
We enhance the lives of our clients by helping them create and implement systems to get control over their belongings and their living spaces, such as closets, laundry, kitchens and home offices. We usually work alongside our client to help our clients learn the skills necessary to create lifelong change.

What does a coach do?
I am much like a physical trainer. I help you clarify your goals, recognize your limitations, give you the tools to strengthen and encourage you to strive to be your best. I work with you over the phone unlike an organizer who works along side you.

Do you have a confidentiality policy?
Yes, It is essential to have a good working relationship for a session to be successful. I often need to be aware of personal information in order to create a good organizational structure that is personalized to your needs. I often need to know personal habits, struggles and even personal goals. I expect your full cooperation by working along side me at each session and by giving complete and honest answers to my questions pertaining to the job at hand. I, in return, will hold your personal information confidential. Forbes Organizing follows the Code of Ethics for the National Association of Professional Organizers.

How much do you charge?
Forbes Organizing's rates are similar to other service professionals like musical instructors, or personal trainers. We work by the hour and sometimes give a job rate for large residential or commercial projects. Please give us a call to discuss your specific needs and we will be happy to quote you a rate that fits your project. Get A Quote

We understand that hiring a professional organizer may not be possible for some but we would really like to work with you to create a plan that may fit your budget. There is no obligation when you call. Organizing is worth the investment in yourself and in your family's peace and order. We have a 3-hour minimum appointment time for on-site consulting and coaching calls are usually 30 minutes in length. Payment is due at the time of service for consulting session and payment is prior to all coaching calls. We accept checks, and all major credit cards. Payment through PayPal is also accepted.

Who do you usually work with?
Family Manager and DIY Coaching Clients -- Primarily I work with busy moms. Some are working outside the home and others are working inside the home. All are trying their best to create a loving and nurturing home environment but are struggling with balancing the many things that have to get done.
Consulting Clients come from many parts of the business and private sector. Some are small business owners that are trying to increase efficiency and their bottom line and others are working professionals and stay at home moms that are trying to save time and money and rid themselves of the stress that comes with clutter.

Can I get the Family Manager Assessment and the Personalized Action Plan without the coaching?
Yes. I offer 2 coaching calls along with the assessment and action plan to help confirm, clarify and set goals. You may choose that you can do the rest on your own and you don?t need further coaching or you may choose to use the DIY Coaching Series.

What's the difference between Family Manager Coaching and DIY Coaching?
Family Manager Coaching focuses on family and household management. We focus on the areas that you are most concerned about. What do you want to see happen and we work on setting goals for you to get there! It may be having your children participating in household chores, it may be creating a peaceful family dinner time. The focus is you and your family and where you want to be.

DIY Coaching is focused on a specific area in your home that needs to get organized and needs new routines to keep it that way. DIY Coaching may use visual and audio aids to help with the step by step process.

Do I need a webcam or a digital camera to do coaching?
No. Our coaching sessions don't have to be face to face so a webcam isn't necessary. Sometimes seeing a space and how items relate to each other in a space is helpful so clients often send me digital pictures. It isn't absolutely necessary though.

Don't you have to see my house to help me?
No. It is actually very beneficial NOT to see your house. It is so beneficial when I hear how you explain things and I can hear how those items are affecting you. Often, clients quickly learn how they feel about items as they are talking and explaining things to me and they know exactly how and what they are going to do with them.

How does a Tele-Seminar work?
The tele-seminar format offers you the opportunity to attend this informational seminar in the comfort and convenience of your own home, eliminating the need for travel, parking, and the expense on your time and fuel budget. Simply book an hour of your time and use your home telephone and you can attend this national program with others across North America. After registering you will receive the course materials and a telephone number to call and an access code to enter the session. You are responsible for any long distance charges. You will receive complete instructions and a course outline prior to the first session.

What's the difference between a Tele-Seminar and a Webinar?
A webinar is a tele-seminar with an added visual component. Just as you phone in to a bridge line to join a tele-seminar you also log in to a visual presentation via a web link that is sent to you by email. As you listen you are able to see the presenter's screen as well.

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